Contact Us

Media Inquiries

Reporters wishing to speak to our media team should call 210-498-0940 or email External_Communications@usaa.com 

The number above should not be used for any USAA account related questions. Please see Member Contact below.

Requests for Sponsorship and Advertising

USAA proudly serves the financial needs of the military community. We understand that military lives are different and therefore we seek to than, honor and appreciate all those who have served in our nation's armed forces.

We will consider opportunities to reach out to the military community that align with the USAA mission. 

Allow at least 10 business days for us to review and respond to your request. Submit Sponsorship/Advertising Request

Requests for Charitable Contributions and Nonprofit Organizations

USAA is invitation-only for philanthropic grantmaking: Currently, USAA Corporate Responsibility is proactively inviting a limited number of nonprofits to apply for philanthropic support aligned to our focus on specified military and local cause areas. To request support for a charity or nonprofit organization go to Charitable Contributions. 

Member Contact

To contact a service representative about account related questions, please visit us at usaa.com or the USAA mobile app. You can also call 800-531-USAA (8722) or 210-498-2211. For additional information on USAA or to chat with a virtual agent, visit Contact Us.